Our Commitment to Inclusive Wellness

At Gwinganna, we are committed to welcoming guests with varying mobility levels and access requirements with respect and care. Set across 200 hectares of protected bushland in the Gold Coast hinterland, the retreat is intentionally immersed in nature. As a result, accessibility varies across the property. The landscape includes natural gradients, steps, timber walkways and bush tracks.

Wheelchair access is limited to select areas of the retreat. We encourage guests with mobility considerations; medical needs; sensory, communication or other accessibility requirements to speak with our team prior to confirming their stay, so we can provide personalised guidance.

Pre-Arrival Planning & Support

Early conversations allow us to provide clear guidance and help you determine whether Gwinganna is the right environment for your comfort and wellbeing.

  • Our team can provide tailored information regarding:
  • Room layout and suitability
  • Access between precinct areas
  • Bathroom features and supports
  • Program participation options
  • Dining access
  • Arrival assistance

Arrival & Reception

  • Parking is available close to Reception.
  • Paved pathways connect key retreat areas.
  • Reception is accessed via steps.
  • Staff are available to assist with luggage and arrival support upon request.

Moving Around the Property

Gwinganna’s pathways include paved walkways, timber boardwalks and natural surfaces consistent with a bushland retreat setting.

Please note:

  • Some areas include steps and gradients.
  • Terrain varies between buildings and precinct zones.
  • Walking trails are natural bush tracks of varying grades.

Walking Trails

Gwinganna features a network of bushwalking trails across the property.

  • Trails vary in grade and terrain
  • Tracks are natural surfaces
  • Rest points are available in select locations

Walking trails are not wheelchair accessible. We are happy to suggest alternative wellness activities suited to your comfort level.

Accessible Accommodation

Gwinganna offers one designated accessible guest room
featuring:

  • Accessible bathroom configuration
  • Shower seat
  • Considered circulation space to support mobility access.

Additional Accommodation Options

Some accommodation styles may suit guests with limited mobility issues who do not require full wheelchair access. Features vary between rooms and villas, and our team can assist in identifying the most appropriate option.

Dining

The Dining Room is centrally located within the retreat precinct and accessed via
pathways and steps.

All meals are gluten-free, dairy-free and 100% organic. We are pleased to
accommodate a variety of dietary requirements with advance notice.

Pavilion & Spa Sanctuary

The Pavilion and Spa Sanctuary incorporate timber walkways and multiple steps as part of their design.

Sensory & Communication Support

Please contact us in advance if you would benefit from:

  • Orientation support on arrival
  • Clear written information prior to travel
  • Assistance navigating key spaces
  • Support participating comfortably in retreat activities.
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